How To: Reports

Lauren Munari
Lauren Munari
  • Updated

Overview

Our platform enables you to report on many of the features that were implemented during your event with accurate insights and analytics.

Each time a user takes an action or views a session or talk on the platform, it’s automatically tracked. The data collected can then be exported to either a CSV or PDF format, making it easy to see exactly what worked and what may need improvement for your next event.

From live streams and networking sessions to sponsored ads and virtual exhibitor booths, it’s important to know which event features your attendees engaged with, for how long and in what way.

Task

Acces Reports and pull Reports.

Pre-requisites

  • Created a Tenant
  • Created an Event

Instructions

Access Reports

  1. Within the Admin Tools Dashboard, navigate to 'Reports via the black navigational bar on the left-hand side of the platform.
  2. You will now be on the Reporting Dashboard. You can tell you're in the right place via the URL (URL slug will have changed from /dashboard to /reports), and the Page Header (Page Header will have changed from JOYN CONNECT ADMIN TOOLS to JOYN CONNECT REPORTS).

Pull Reports

  1. Scroll down the black navigational bar on the left-hand side to the Report you would like to pull.
  2. Select any relevant filters from the drop-down lists, and then click 'Search'.
  3. Change 'Show 50 rows' to 'Show all'.
  4. Then select 'CSV' or 'PDF' to pull a copy of the Report.
  5. Your Report will download.

Report Types

Report Type Instructions
Advertisements Directly pull your desired report type
Announcements

Select date range

Select the announcement

Select your report type

  • Content views - total minutes watched
  • User views - individual users

Directly pull your desired report type

CPD

Select the desired CPD

Directly pull your desired report type

Exhibitors

Select your desired date range

Select the exhibitor

Select your report type:

  • Views
  • User views on exhibitor booth
  • Resource downloads
  • Featured video views
  • Leads - generated at that exhibitor booth

Directly pull your desired report type

Leaderboards

Select your leaderboard type

Directly pull your desired report type

Leads

Exhibitor Leads & Sponsor leads

Pull a full comprehensive report on all leads generated from exhibitors or sponsors for

Directly pull your desired report type

Live Streams

Live streams

Select your desired date range

Select the live stream

Select your report type:

  • Content views - total minutes watched
  • User views - individual users

Directly pull your desired report type

Session engagement

Select your session

Directly pull your desired report type

Questions

Select the live stream, or show 'all'

Directly pull your desired report type

Live stream chats

Select the live stream, or show 'all'

Directly pull your desired report type

Live stream polls

Select your desired date range

Select the live stream, or show ‘all’

Directly pull your desired report type

Metadata Statuses

Select the metadata

Select the metadata status

Directly pull your desired report type

Networking Rooms Directly pull your desired report type

Notes

Pull a report on notes written by platform users

Directly pull your desired report type

Pages

Select your desired date range

Select the custom page

Select ‘all users’, or one user for individuals

Directly pull your desired report type

Ratings

Select your event

Select the item to view its ratings

Directly pull your desired report type

Sessions

Featured video

Select date range

Select the session

Directly pull your desired report type

Session agenda

Directly pull your desired report type

Sponsors

Select the date range

Select the sponsor

Select your report type:

  • Views - User views on sponsor booth
  • Resource downloads
  • Featured video views
  • Leads - generated at their sponsor booth

Directly pull your desired report type

Surveys

Sessions

Select the session survey

Directly pull your desired report type

Events

Select the survey

Directly pull your desired report type

Resources

Specific resources

Select the date range

Select the resource

Directly pull your desired report type

Supplier resources

Select the date range

Select the supplier type

Directly pull your desired report type

Registrations

Registrations

Select the status

Select the date range

Select user or ‘all’

Directly pull your desired report type

Session registration

Select the session

Directly pull your desired report type

Talks

Talk viewership

Select date range

Select the talk

Select your report type

  • Content views - total minutes watched
  • User views - individual users

Directly pull your desired report type

Live stream chat log

Select date range

Select the user or select ‘all’

Directly pull your desired report type

Talk live viewership

Select date range

Select the talk

Directly pull your desired report type

Eposter viewership

Select date range

Select the talk

Directly pull your desired report type

Questions

Select talks or select ‘all’

Select the user or select ‘all’

Directly pull your desired report type

Featured video

Select date range

Select the talk

Directly pull your desired report type

Talk agenda

Pull a full a full agenda in talk view. This report is a great tool to review your event content and cross reference in the lead up to your event.

Directly pull your desired report type

Trigger Notifications

Directly pull your desired report type

Users

Admin users

Pull a full list on all users with administrative rights

Select your admin group

Directly pull your desired report type

Never active

Pull a list on all users never logged in

Directly pull your desired report type

User custom fields

Pull a list on user custom fields submitted

Directly pull your desired report type

Video On Demand

Talks

Select date range

Select the talk

Directly pull your desired report type

Sessions

Select date range

Select the sessions

Directly pull your desired report type

 

Comments

0 comments

Please sign in to leave a comment.